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Private Dining Feedback Form

I would like to personally thank you for selecting Lovells for your most recent private function. Your insights are valuable and we would appreciate your taking a few minutes to fill out this questionnaire.
Email *
Subject Private Dining Feedback
Name
Company
City
State
Date of Function
Type of Function Lunch     Dinner     Cocktail Reception     *
How did you find out about our private dining facilities? Hotel Concierge     Sales Call or Mailing     Dining room guest     Friend     Advertisement    
Other
Was your initial inquiry handled in a timely manner by the Director of Sales? Excellent     Satisfactory     Unsatisfactory    
Did the Lovells Director of Sales conduct themselves in a businesslike manner? Excellent     Satisfactory     Unsatisfactory    
Were the specific terms and conditions of your event communicated clearly to you in advance of your function? Excellent     Satisfactory     Unsatisfactory    
Was the room set to specifications? Excellent     Satisfactory     Unsatisfactory    
Did the waitstaff conduct themselves in a helpful professional manner? Excellent     Satisfactory     Unsatisfactory    
How would you rate the overall attitude of our staff? Excellent     Satisfactory     Unsatisfactory    
Did any employee in particular make your function more enjoyable?
Did any employee in particular make your function less enjoyable?
Did the service personnel accommodate your special requests? Excellent     Satisfactory     Unsatisfactory    
Was the food served to you in a timely and courteous manner? Excellent     Satisfactory     Unsatisfactory    
How would you rate the quality of your food? Excellent     Satisfactory     Unsatisfactory    
Were your menu items described properly to you in advance? Excellent     Satisfactory     Unsatisfactory    
How would you rate the presentation of your food? Excellent     Satisfactory     Unsatisfactory    
Was your food properly seasoned? Excellent     Satisfactory     Unsatisfactory    
Were there sufficient menu items offered to you? Excellent     Satisfactory     Unsatisfactory    
Was the food temperature appropriate when it reached your table? Excellent     Satisfactory     Unsatisfactory    
Was your room set to specifications? Excellent     Satisfactory     Unsatisfactory    
Was the room large enough to accommodate the guests at your function? Excellent     Satisfactory     Unsatisfactory    
How would you rate the overall decor? Excellent     Satisfactory     Unsatisfactory    
Was the noise level compatible to your function? Excellent     Satisfactory     Unsatisfactory    
How would you rate our restaurant on an overall basis? Excellent     Satisfactory     Unsatisfactory    
Do you plan on returning? Yes   No
Would you recommend our facilities to someone else? Yes   No
Please rate your overall experience Superior     Excellent     Average     Poor     *
Additional Comments

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